[Resolved]  Snapdeal.com — no pick up for replacement replacement

The watch i ordered is a duplicate and is defective. I have scheduled a pick up again and again since one day after the delivery. Now they are not picking up the product even after rescheduling the pick up several times.

If this complaint is not resolved we will take this matter to consumer court. I am tired of calling the customer care which doesn't have any executive.
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Mar 16, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2019
Snapdeal.com Customer Care's response
Hi Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Complaint comments 

Comments

Not at all trust worthy site. They cancelled a order after 15 days. I was getting messages like it is ready for shipping. They cheat.
Snapdeal.com Customer Care's response, Feb 13, 2019
Verified Support
Hi Sidhartham!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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