[Resolved]  Snapdeal.com — no product delivered and no money back

Address:Railway Road, Ludhiana, Punjab, 142026

I have ordered one 360 mop bucket company not delivered and not giving any solution and not give money back i have cal so many time company employees are not solved my problem and always ask me we do we do but nothing do i am so upset i ned my money back and and request to low a strict action can taken against snapdeal please do needful as soon as possible
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Dec 21, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 29, 2019
Snapdeal.com Customer Care's response
Hi Jassal,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Oct 31, 2019
Updated by Jassalsingh
Sir already 1 month pass but your company is no response to me no call from u r company side i know your company is fake
Verified Support
Oct 31, 2019
Snapdeal.com Customer Care's response
Hi Jassal!

So sorry for the trouble. We will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Oct 31, 2019
Updated by Jassalsingh
When already one month pass and i will call in u r company several times but u r company not do anything so i Registered complaint against ur company
Verified Support
Nov 09, 2019
Snapdeal.com Customer Care's response
Dear Jassal,

Hope you are doing good.

We wish to inform you that your refund has been initiated from our end and you will receive the amount within 10 working days.

Regards,
Team Snapdeal
Complaint comments 

Comments

I received a letter of lucky draw award with coupon total amount of 11 lakh rupees.. now they have called to send 1000 for transaction fee . Is this true or Fake? Reply asap
Snapdeal.com Customer Care's response, Oct 30, 2019
Verified Support
Hi! Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks, Team Snapdeal

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