[Resolved]  Snapdeal.com — No receipt of refund since 6 months

Address:

Mumbai City, Maharashtra

Hi, We have purchased a consumer appliance from snapdeal some 6 months back and it was returned due to non satisfaction of product. We were promised to get our refund amount in 15 days. This 15 days has never come and we are just following up snapdeal customer care with no result and just assurance that refund will be processed. I would have easily spend some 1500 rs on just following for refund. What is the point of having trust on snapdeal. I waited for long and now it is time to take this fight on social networking platform so that other customers are not cheated like me. For your info i am attaching an audio clip also between your customer care executive and me so that u realise how long it has taken. I want them to take an action on snapdeal team and process the refund amount along with compensation. And yes not in the form of snapdeal credit, but actual cash, its our hard earned money which i dont want to waste on snapdeal. Hope to here from you soon. Regards Rahul kothari / jayesh kothari [protected]