Snapdeal.com — no refund issued even after repeated complaints | |||
I bought two halogen ovens by Usha in the month of December.The product is faulty and is not able to heat up properly.The first complaint was lodged with two days of the delivery of the product.Till date, the amount is not refunded even though I was told that the product was covered under trustpay.It is highly disappointing as we purchased the product trusting Snapdeal. Please, resolve the matter as soon as possible to avoid further inconvinience. Was this information helpful? | |||
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Snapdeal.com customer support has been notified about the posted complaint. | |||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team