[Resolved] Snapdeal.com — No refund of returned product even after one month has gone

kawool

from Mumbai, Maharashtra

Address:	110020
Website:	www.snapdeal.com

I have ordered Micromax canvas spark 3 on date 03.08.16 and cancelled the same on 04.08.16.Item was returned to Snapdeal on 16.08.16 by Blue Dart courier.Message of Cancellation request is under process with Ticket Id: 27367125 is displayed on refund tracking status.But till date no refund has been initiated even after lot of calls and mails, no any communication had been done by Snapdeal till date. Fake promises was done by customer care members at each time. Kindly do the needful.

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Oct 9, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2016

Snapdeal.com Customer Care's response Dear kawool,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal