[Resolved] Snapdeal.com — NO REFUND TILL NOW | |||
Hello Team Snapdeal This complaint is regarding my order no. [protected] and sub-order [protected] in which wrong product was delivered to me. Nobody came for return pickup till now as refund request has been given from my side on 24th December. I tried contacting customer care multiple times but no joy and they don't have any response on the same. I'm astonished that big e commerce players like snspdeal doing this cheap stuff to customers . I won't be doing any business with snapdeal in future Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Parun,
Thank you for contacting Snapdeal.com.
With reference to your email in regards to the refund, this is to inform you that we have already credited the SD cash in your Snapdeal account. Kindly log in to your account and check.
We would like to inform you that SD cash is Snapdeal cash which you can use for your future purchases with Snapdeal.com which will be valid for next 1 year.
We would like to inform you that you can follow the below mentioned link to know how to use your SD cash.
http://www.snapdeal.com/info/gvhowtouse
Assuring you of our best services always,
Thanks & Regards
Snapdeal Team.
Thank you for contacting Snapdeal.com.
With reference to your email in regards to the refund, this is to inform you that we have already credited the SD cash in your Snapdeal account. Kindly log in to your account and check.
We would like to inform you that SD cash is Snapdeal cash which you can use for your future purchases with Snapdeal.com which will be valid for next 1 year.
We would like to inform you that you can follow the below mentioned link to know how to use your SD cash.
http://www.snapdeal.com/info/gvhowtouse
Assuring you of our best services always,
Thanks & Regards
Snapdeal Team.
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+91 11 4637 1100 [Customer Care]
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team