[Resolved]  Snapdeal.com — no response for defective product

Address:Idukki, Kerala
Website:www.snapdeal.com

I have ordered a watch of order Id [protected] and got the defective product.So I placed the replace option but no one came to pick up the product.And later on when I checked the help option it was mentioned that I will receive a mail in which the warehouse details are provided to send back the product.But I didn't receive any mail.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Sep 27, 2018
Complaint marked as Resolved 
Verified Support
Aug 25, 2018
Snapdeal.com Customer Care's response
Dear Mohit,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information