[Resolved]  Snapdeal.com — No response for the Product Not Delivered after 15 days still waiting

Address:

Kolkata, West Bengal

I have bought a Product(Samsung 32EH4003 32) ORDER ID:[protected] through Snapdeal on 23/09/2014 and it was supposed to be picked up for delivery on 24/09/2014.and it was schedule delivery on 29/09/2014, but after 10 days i the product is still awaiting for pick up at the seller location.The worst part is after continuous calling and sending mail to snapdeal customer care, everyday i get a 24Hrs timeline, with no Resolution.Also they are not willing to provide are refund to the amount i paid. Everyday i have to spent 1 hour calling customer care which is NON-Toll free number, which cost me on my phone bills, and worst is i have spend my valuable time of my working hours in the weekdays to get hold of the customer care representatives.but after all they are unable to provide any kind of resolution, and also they are not willing to refund my money. I want to get an full refund of my purchase along with compensation of my valuable time and money i spent dealing with this issue and the compensation for the mental agony i went through all these days to deal with these kind of irresponsible persons.