[Resolved] Snapdeal.com — No return/refund of the product | |||||
This Company claimed to return the product & refund the complete purchase amount if customer is facing problem in the product, I have done the same within specified taglines & have been following up for more than 29 days whereas they claimed to resolve the issue within 48 hrs from the date of complaint. I am calling them every time they make excuses and no positive response is coming. Brand Warranty is not covered under the product whereas when I purchased from Snapdeal, it's clearly mentioned that it is covered & Picture quality is very poor. Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Milind(Milind Misra),
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.
Regards,
Team Snapdeal