[Resolved] Snapdeal.com — No revert back on replacement request since 16 dec 2016 | |||||
Hi, I placed an order on queen size bed on 9 Nov. The product was delivered late. And it was defective. Due to customer care misinstruction, the product got installed. After speaking with senior executives, i was given a solution o[censored]ninstallation of the defective one and replacement/ reinstallation of the new one to be done by snapdeal team only. Solution was provided verbally on 16 Dec. None reverted back since then. Complaint number is 37905651. Was this information helpful? | |||||
Feb 3, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jan 03, 2017 Snapdeal.com Customer Care's response Dear Divya Manickam, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal | |||||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.
Regards,
Team Snapdeal
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal