[Resolved] Snapdeal.com — no solution provided hado to settle with replica

Vikashkurseong

from Rajmahal, West Bengal

Address:	Darjeeling, West Bengal, 734001
Website:	Snapdeal

I had ordered a bag of mark &keith blue faux leather handheld.

I got a replica.

Despitel contacting customer care and sending pictures of the bag, they did nothing.

I got a call alost everyday that my complain will be resolved. But after following up for 10 days nothing really happened.

They said someone will come and pickup the bag. But no one turned up every time.

Snapdeal doesn't value it's customers and they believe in one time business.

Worst experience ever.

+2 photos

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Oct 8, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2017

Snapdeal.com Customer Care's response Dear Vikashkurseong,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Jan 05, 2018

Updated by Vikashkurseong Worst experience so far no resolution was provided.
I had to just throw the duplicate bag.
Gr8 company snapdeal.
It's just worth one time purchase