[Resolved]  Snapdeal.com — no update or refund of returned duplicate casio g shock watch

Address:Online shopping, 734010

I bought a casio gshock watch on sale and it was dublicate so i made a return option. Then a delivery guy raman took back that watch but later i got a msg saying ur pickup was unsuccessful i ve msg snapdeal about it but nothing is done. It seems they intensely do this cause at last customer has nothing in evidance but to complain here like this please check upon this i dont want these frauds sellers to win. When the pick up was done they did not provide any recipt and said it will be updated in ur ph mmsg but the msg said pick was unsuccessful... Return order was picked up but no update was done by the courier guy (Rana barman). My order was registered by this mobile no. [protected] under name nikunj thapa, novembernix tattoo, ambuja city center, matigara siliguri wb. But today i got call from that courier saying that courier guy raman did not put the feed so the return order is still pending and said to re schedule the pick up again though he has already taken back the order. Please help me with this one. I ve attached few msg that came to me.
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Aug 31, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2019
Snapdeal.com Customer Care's response
Hi Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
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