[Resolved]  Snapdeal.com — Non delivery of cod article no. [protected]

Address:700127

I, anirban das, had ordered a samsung 20 ltr grill microwave oven from snapdeal (order id [protected]) on 25.10.16. it was scheduled delivery at my home address (prantik, barasat, (n)-24 pgs, kolkata-127, west bengal. on 06.11.16. it was to be delivered by vulcan express pvt ltd. (awb : c[protected]. but, still on 08.11.16, the package is not delivered. everday morning from 06.11.16, i received a message that the package to be delivered on same day by sri piklu biswas (delivery boy) and from tracking report that the shipment was out for delivery. but, no one contacts me over phone. at evening, from tracking details i come to know that, "consignee not available" or " adress unlocatable. remark. but, i have my phone no given to snapdeal and clear my home address is there, but they are unable to deliver it at my home. even, the courier company would not make a call atleast to be sure of the address or about consignee. even, they donot try to make delivery of that article, but give another remark.

My urgent request is to deliver the package at my home address, : c/o - subhas ch das, prantik (near sarama cinema), po - hridaypur, barasat, (n)-24 pgs, westbengal, kolkata-127. or atleast contact me over phone: [protected].

Thanks,
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Dec 9, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2016
Snapdeal.com Customer Care's response
Dear Anirban Das01,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
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