[Resolved] Snapdeal.com — Non delivery of cozy recliner worth Rs.75000 and using money for a month

ganeshgadge

from Mumbai, Maharashtra

Address:	400092
Website:	snapdeal.com

I have purchased cozy recliner and two other products from snapdeal on 6th of october . The cozy recliner was worth Rs.75000 and was available at discount of 75% on snapdeal diwali unbox happiness offer . With discount, the product was available at Rs.20874 and I paid the same amount through net banking.

As per tracking update from snapdeal, I was supposed to receive the product by 5th Nov. On 5th nov 2016, I get message that the product cant be delivered and money will be refunded.

Snapdeal has used my money for a month free of interest and failed to abide by their commitment. I need snapdeal to give me another product worth Rs. 75000 instead of refund.

Regards
Ganesh Gadge
[protected]

+3 photos

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Dec 17, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2016

Snapdeal.com Customer Care's response Dear ganeshgadge,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal