[Resolved]  Snapdeal.com — Non-delivery of items & lack of proper response

Address:

Bangalore, Karnataka

I ordered an item on 24th September 2014 bearing order no [protected]. The promised date of delivery was 28th September 2014. Today, 1st October 2014, i am still in receipt of the item ordered. Yesterday when i called their customer support they took a complaint (Ref No: 9791966) and promised resolution within 24 hours. Today it's still not resolved and when i call them they say i need to wait for couple of more days as it's holiday time and so delivery will not happen. They have taken a fresh request (ref no: 9831238) and still there is absolutely no clarity on when the product will be delivered. Please take necessary action against the company for their lax customer service and responsiveness to complaints. Regards, Ram.