[Resolved]  Snapdeal.com — Non delivery of parcel

Address:

Kullu, Himachal Pradesh, 175126

Dear sir/Mam

I am serving Indian Naval officer. On5th Jan 2017 I ordered one mobile phone Karbon titanium 8gb for my mother on her birthday, the tentative delivery date was 10th though it got delayed to11th then to 15th and eventually to 20th Jan but I never received the order till date, on top of that when I checked the status of delivery on my app it was showing delivered on10th Jan despite me receiving the msg that parcel will be delayed.
Cherry on the top I continuously called your customer care executive for 6 times and always received the same answer give us 24 hour but now I am wondering your head quarters must be in Pluto since your 24hours are too long, they never came.FYI these customer care calls are also not free.
Though I don't have enough hopes with this mail but can keep as a record when I am going to file against you.
Well I don't know but here you should be ashamed of you, we'll never ever going to the make the mistake of buying anything from scamdeal (Snapdeal).
Your Victim
Lt Cdr Pratibha Jamwal

Sent from my iPhone