[Resolved] Snapdeal.com — Non delivery of product after taking payment | |||||
I have placed an order with snapdeal.com on 7th nov'16 by debit card payment mode. The estimated delivery was scheduled for 14th nov'16. They displayed that the item was delivered to me without actually delivering. The company does not have any proper complaint redressal mechanism on place. Also they have not responded to my complaint registered on their website on 15th nov'16. They are showing absolute apathy after taking payment for the product. Was this information helpful? | |||||
Dec 22, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 19, 2016 Snapdeal.com Customer Care's response Dear Nirmal Chandrahas, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal