[Resolved]  Snapdeal.com — Non Delivery of Product and using my bank credit

Address:	411045
Website:	www.snapdeal.com

Hello,

I have Placed Order of PS4 On Snapdeal on Dated 02 Oct16. Via City Bank Credit Card. My Suborder number is -[protected]. Enclosed files with this.

Delivery date given by Snapdeal was 7 to 9 th oct16. After doing continuous followup of order threy haven't delivered my order till 11th Oct16. On 11th Oct16, after calling to snapdeal customer care, they said order is cancelled from our side. They have used my credit of Rs. 31260 for 12days and more. Now they are saying they will refund my amount.

Point to be noted- 1. Snapdeal used my credit for 12 days.
2. They have given false commitment about order everytime i called to customer care.
3. They have suffered me mentally.
4. They have harressed me.
5. I lost my chance to buy that product which was available on that day on very good disciunted price. So I am in loss now. From Snapdeal I want to get Compensation of Rs. 5000 in adittion to refund of original amount of product Rs. 31260.

So, In total, I need refund of Rs. 36260 for harrasment, wrong commitment, using my bank credit and worst service to me.

Thanks & Regards,
Atish Channawar
Mob. [protected], [protected].