[Resolved] Snapdeal.com — Non payment of 20% cashback on payment through yes bank card on 30.10.16

amithaldar

from Bhubaneshwar, Odisha

Address:	New Delhi, Delhi
Website:	snapdeal.com and Yes Bank

Order id: [protected] (10 items) placed on 30 oct, 2016:
I purchased 10 no. unstitched clothes and made full payment through my yesbank virtual credit card on 30.10.16 when 20% cashback offer existed. it may be checked that these items were not barred from this offer on the day of purchase. the 20% cashback amount has not yet been credited to me.
I would request snapdeal to act on their itemwise commitment as per their offer on website on 30.10.16.

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May 18, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2016

Snapdeal.com Customer Care's response Dear amithaldar,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Nov 10, 2016

Updated by amithaldar No response received from Snapdeal in 7 days? Was the Yesbank offer a hoax?

Nov 23, 2016

Updated by amithaldar No response from Snapdeal yet. Their offers are misleading.

Nov 30, 2016

Updated by amithaldar No response from Snapdeal yet. This tantamounts to cheating customers with hollow offers.

Verified Support

Dec 03, 2016

Snapdeal.com Customer Care's response Dear amithaldar,
We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal

Dec 07, 2016

Updated by amithaldar No action taken by Snapdeal to resolve my complaint.

Dec 14, 2016

Updated by amithaldar My complaint is still unresolved. Snapdeal has expressed difficulties to rectify the system deficiencies. The cashback must be automatic when Debit/Credit card of a particular bank is used for payment as per offer.

Dec 27, 2016