[Resolved]  Snapdeal.com — Non pick up of parcel and cancelling order

Address:	391243
Website:	SNAPDEAL

We are one of sellers of snap deal. They have a rule to wait for their pick up courier till 7.00 pm and raise dispute for non delivery before 12.00 mid night,

the courier can come at any time with out intimation and not come without intimation, but poor seller has to wait for courier and if he does not turn up raise a dispute on daily basis.

The great snap deal officers do not know how to improve on this and be normal but straight levy penalty of two types one cancel order and inform customer that seller did not deliver so customer has bad image for seller. They also penalize the seller for no fault on his part.

Their ratio of resolving complaint is less than 35 %.