Snapdeal.com — non pickup of faulty product

Address:

New Delhi, Delhi

SIR, my self abhishek jain was purchased an xiaomi power bankl 10400 mah on 24 jan 2015. it was recievd by me on 31st jaon 2015. my order id is ([protected]). but the product was faulty due to battery indicator problem. and specially the packing of product was redicullous.. after that i requested on 1st feb for reverse pickup of product. but on 2nd feb they sended an email dat customer is not at home so the pickup nwas unsuccessful. which was totallyt fake because i was at home only all day.. after that on 3 rd feb they promised me to do pickup on same day within time period 12 am to 2 pm was after that even they lied.. m avery much disappointed by this. please try to resolve my problem as soon as possible and get my product replaced...