[Resolved] Snapdeal.com — Non receipt of replacement against the order. | |||
Sir, I had booked a dining tabel + chairs at your site on 31.10.15. the same was delivered deffective & hence returned back to u. I fail to understand why I have not recived the replacement for the same till date -- despite of my regular followup at your site / booking a complaint also at your site & at your helpdesk. what is my fault . I request u to ensure that : 1. to get it delivered in max. 2-3 days. 2. I should be compensated for the delays as it is almost 3 months now since booked. 4. I should be paid intrest on the amts. already paid to u in advance. 5. the seller behaving in such a irresponsibel manner should be black listed for. I had never expected such a thing at least from SNAP Deal. I do not think any pre delivery checks had ever been undertaken at your end before delivering to custumers. if the same had been done at your end -- hope u are taking action against the QC responsibel at your end. Pl. ensure early delivery & also share the actions taken in this case at your end. My redg. Mobile no. is +91 [protected]. Order ID: [protected] (2 Items)DETAILS Placed on 31 Oct, 2015 Item 1 Ethnic Handicrafts Sheesham Wood 4 Seater Dining Set in Maho... CANCEL Status: Readying for DispatchEst. Delivery: 28 Dec, 2015 - 01 Jan, 2016 PLACED DISPATCHED DELIVERED View Tracking History Item 2 Ethnic Handicrafts Sheesham Wood 4 Seater Dining Set in Maho... Status: Replacement order successfully placedDelivered On: 15 Nov, 2015 PLACED DISPATCHED DELIVERED REVERSED REPLACED View Tracking History This order has been closed due to replacement request. You can check the new order in 'My Orders'. Was this information helpful? | |||
Apr 16, 2016 Complaint marked as Resolved not much. they finally delivered the product which was also not all ok.
since i had urgent need for the same i accepted the same.
they did not still got the assembled nor had they paid any penal interest for the delays.
i think one should desist from buying online from Snapdeal in future.
Thanks a lot to your forum as without your intervention I would not have got this.
Regards.
Rajiv Malhotra. Snapdeal.com customer support has been notified about the posted complaint. | |||
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Hope you are doing good.
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
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Regards,
Snapdeal Team