[Resolved] Snapdeal.com — non refund of my money

Inshad

from Jammu, Jammu and Kashmir

Address:

180001

Beware while placing an order with snapdeal. They are the crook of highest order. I had by mistake placed an order for urhalt phyto-oil. The two bottles were shipped to me in a single pack. I placed an order for the return. The product was lifted by vulcan express on 22nd May 2017 after proper verification. However snapdeal refunded my only for one bottle stating that they have received back only one bottle. Case was registered by snapdeal (case ID[protected]. After so much of persuasion on their stupid helpline for 2 months they finally told me that they are not going to refund by money. Planing to approach consumer protection court.

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Aug 20, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2017

Snapdeal.com Customer Care's response Dear Inshad,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal