Snapdeal.com — Non supply of 4Pc. Eveready Alkaline AAA Battery along with 2Pc 7W LED Bulbs offered

Address:	New Delhi, Delhi
Website:	snapdeal.com

Vide Order No. [protected] I placed order for Eveready 7W(Pack of 2) LED Bulb with free 4Pc Eveready Ultima Alkaline AAA battery Item Code: DL059905, Sub Order No: [protected]. One packet was delivered to me on 18.10.2015 in the morning. I collected the packet and made payment. On opening the packet i found only two LED bulbs and 4Pc battery were not there. I reported this to Customer care immediately vide No.09740856. Today in the morning I received a missed call on my registered mobile [protected] at 12.08PM from 66795200 and by the time I lifted the phone it was discoonnected. Through mail I immediately responded and also talked to the customer care and gave alternate No. [protected]. I did not receive any call from your side on either of these numbers. I received a mail that the complaint has been closed. It is a case of cheating and fraud. Cost of 4Pc battery is Rs.40/- and it hardly matters. the issue is if a Company or its dealer are so cheap that they offer some free bees to sell their product and then back out who would come back to you to make purchases. Without communicating with the customer over phone or on mail how the complaint can be closed. What is the hurry to close the case unilaterly. It becomes your duty to resolve the issue to the satisfaction of the customer once the customer brought to your notice the cheating by your staff or by your dealer who dispatched the goods. I hope to re establish faith in your Co. you would take action against the concerned Dealer or staff for this act of dis honesty. K.N.Khana B-1/96, Sector-11, Faridabad(HRY.) 121006 [protected] [protected]