[Resolved] Snapdeal.com — Not a give me replacement

[email protected]

from Etawah, Uttar Pradesh

Address:	263153
Website:	www.snapdeal.com

Dear sir my name is vishal and i am shopping with a snapdeal vivo y51l what snapdeal give me a diffrent item i am recvied a hard disk and i am call costumar care and he is ask me send a photo and i am send photo what snapdeal is not pickup this item and not give me a replenishment i am waiting for 15 days my oder no is Order ID: [protected] and replace request is being processed (Ticket Id: 38783931 dear sir please give me a replace this product

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Feb 28, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Jan 25, 2017

Updated by [email protected] Dear sir my name is vishal and i am shopping with a snapdeal vivo y51l what snapdeal give me a diffrent item i am recvied a hard disk and i am call costumar care and he is ask me send a photo and i am send photo what snapdeal is not pickup this item and not give me a replenishment i am waiting for 15 days my oder no is Order ID: [protected] and replace request is being processed (Ticket Id: 38783931 dear sir please give me a replace this product

Verified Support

Jan 25, 2017

Snapdeal.com Customer Care's response Dear Customer([protected]@gmail.com),

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal