[Resolved]  Snapdeal.com — Not able get my refund of defective product

Address:New Delhi, Delhi
Website:www.snapdeal.com

Sir i order 2pcs of hp 32gb v220w pendrive from snapdeal .when recieved the product the same day i transfer my data to 1 pendrive and after that that data i try to transfer another pc but data in pendrive is not available.
same happen with 2nd pendrive.both are defective .for that i request to return to snapdeal .after certain period they pick product from my hand and said give me refund back in my bank account in few days.
but now snapdeal sending me back same defective pendrives instead of giving me refund.
Was this information helpful?
No (0)
Yes (0)
Oct 21, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2016
Snapdeal.com Customer Care's response
Dear Arshdeep Kumar,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information