Snapdeal.com — Not able to receive the order within SLA

Gaurav Gupta

from Hyderabad, Telangana

Address:

Gurgaon, Haryana

I have ordered Symphony Cooler on 2nd may and till now i haven;t received the shipping details for the same. Status remain same on site and when i call customer care from last 4 days. They are saying we will resolve it within 48 hrs and wasting my time i could have purchased it from SHop. PLease help Order number : [protected] regards Gaurav ph-[protected]

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Snapdeal.com customer support has been notified about the posted complaint.

May 08, 2015

Updated by Gaurav Gupta Still there is no update on shipping details ridiculous pathetic got a call from Snap deal representative yesterday but still status remain same.

THis is worst service

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Comments

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Gaurav Gupta,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Gaurav Gupta,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team