[Resolved] Snapdeal.com — not able to return product

Asha AShi

from Mumbai, Maharashtra

Address:	Bangalore Rural, Karnataka, 562110
Website:	Snapdeal

Ordered gym vest for my brother few days back. Had selected the wrong size. Now cancel and return options are not working in website..
Its showing, it's already out for delivery!!
What should I do?? If I return the product when delivery arrives, , , will my money get returned??? Orelse is replace option available??
I hate the fact u ppl don't hv any proper customer care no. Too!! One is showing doesn't exist and other number is robot lol. Plz resolve dis. I vil never order again from snap deal😤😒😒😒

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Dec 29, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2019

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Verified Support

Nov 26, 2019

Snapdeal.com Customer Care's response Hi Ashish,

We're working to get this issue resolved on priority. Appreciate your patience.

Thanks!
Team Snapdeal

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Comments

Ashis Karthika

from Nileshwar, Kerala

I had made a prepaid order in snapdeal... but they didn't deliver the product yet... also they don't provide any source to clarify our product related problems...