[Resolved]  Snapdeal.com — Not deliver the product at time and simply cheating customers.

Address:

Bangalore, Karnataka

Hi I placed the order on snapdeal at oct 17th 2014 and snapdeal promised to deliver the item on 24th October. But they not delivery the product at given date. While I contact the customer care they simply extend the date on 31st October. So I keep on waiting and no more luck. Simply as per snapdeal company policy again they cheat customer(me) and not delivered the product. On 31 october night I called them for cancel the item and they told your cancellation/refund request will be registered and will you get the call for refund status. I didn't get any call from snapdeal afterwards. Again I called on 3rd November and they told refund request still not raised and your product will deliver on 6th Nov. It's keep on going on. Finally they are telling that if you not receiving the product on or before 6th Nov we will take request for refund the amount. So almost 20 to 25 days they simply kept the money and earn the interest. If they do like this for 1000 customers then think about the interest money how much will they get it. Good business by snapdeal by cheating customers. They gave some phone number and website regarding the courier company. Both will not work. Atleast from now onwards before send the courier phone number or website url please check it that will currently in working condition or not. The courier details Courier Name - Ewings Courier contact Number - [protected] (hell, why snapdeal gave this number) Courier Website Link - http://www.ewings.asia/default.aspx (I don't know this website actually available or not). The highlight is the snapdeal customer care behaves pathetic and worst manner, not ready to listen what customer is talking about. Simply the reply the status what it is in the computer. Thanks