Address: | 560034 | Website: | www.snapdeal.com |
Hi
I just want to warn everyone not to order anything (Especially costly articles) from snapdeal as they are not processing returns. I have placed an order for tissot watch (Order id: [protected]) for inr 8, 999 which i received on oct 12. I raised a return request on the same day as delivery, however, snapdeal is not processing my return request. They are giving a very vague reason as: "while processing your request, we reviewed your account and found some transactions that do not pass our internal checks. We're sorry that we will be unable to complete your request and your account will be suspended."
They are not responding when asked about details of suspicious transaction or checks in my account. Even their call centre is repeating the same standard para mentioned above without any backup facts.
I suspect snapdeal to be going bankrupt and they might be using this tactic to finish of their inventory before going bust.
Regards
Rajat
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