[Resolved] Snapdeal.com — not ready to refund amount

icafe86

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400102
Website:	www.snapdeal.com

Dear Madam / Sir,

it's been more than 21 days, i am waiting for pick up of delivered products for return. i opted for return on 2nd day after products got delivered as there quality were not satisfactory.

Order ids:
[protected]
[protected]
[protected]

i raised this issue with snapdeal customer care and they replied
"We understand that you are facing an issue with your item and wish to return it. While processing your request, we reviewed your account and found some transactions that do not pass our internal checks. We're sorry that we will be unable to complete your request.".

They are not refunding back my money.

+3 photos

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Jun 7, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

May 07, 2018

Snapdeal.com Customer Care's response Dear Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal