Snapdeal.com — Not received order and fake assurance by superior

Address:

Vadodara, Gujarat

by your Superior ms RONAK AGARWAL i was given assurance dated 26th November that my order [protected] will be delivered within 48hours but today dated 28th November i got email that my order is cancelled to know the current status we called at snapdeal customercare and Mr VICKY SAGAR instead of assisting and forwarding the call to MS RONAK AGARWAL to whom i wanted to talk didnt gave the call, talked with us very rudely and told us to reissue the order
please see to the complain and teach your staff to be clear with order instead of giving fake assurance