[Resolved]  Snapdeal.com — Not refunded in my account after 1 week

Address:Kolkata, West Bengal, 700099
Website:snapdeal.com

I am writing to snapdeal so many times and calling them but still not getting refund to my account. This order (Order id: [protected]) was placed on 11th nov, 2016 where i paid via my debit card and the same order was cancelled by me instantly. And still it is hanging on. I did not get any refund from them yet. Neither i am getting any call back from snapdeal nor they are replying my mail. Please let me whom to contact.
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Jan 9, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2016
Snapdeal.com Customer Care's response
Dear Rims2016,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Verified Support
Nov 22, 2016
Snapdeal.com Customer Care's response
Dear Naveen Murali,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal
Nov 23, 2016
Updated by Rims2016
I have already posted my order id and dropped mail at [protected]@snapdeal.com, two times I have shared my bank statement at [protected]@snapdeal.com, called customer care several times and still no action taken. What's wrong with this order refund status? Even after sharing the bank statement u are not at all serious with it. Neither I am getting any call from snapdeal.
Nov 23, 2016
Updated by Rims2016
And who is Naveen Murali in this thread????
Verified Support
Nov 28, 2016
Snapdeal.com Customer Care's response
Dear Rims2016,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal
Verified Support
Dec 01, 2016
Snapdeal.com Customer Care's response
Dear Naveen Murali,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal
Complaint comments 

Comments

I cant track my order
Snapdeal.com Customer Care's response, Nov 22, 2016
Verified Support
Dear Naveen Murali,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal

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