[Resolved] Snapdeal.com — Not refunded money on returned items

sreo

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700028
Website:	www.snapdeal.com

Order Ids: [protected]
Sub order is: shoe: [protected]
Jacket: [protected]
Jeans: [protected]

I have ordered 1 women shoe, 1 casual jacket, 1 men jeans pant from snapdeal on 22nd April 2017, received items on 25th and 27th April 2017 respectively.
Due to size and quality issue I have returned the items and Snapdeal has received those, I have the online confirmation from them. But now after 'approved return' of items they are not refunding the amount which I have paid through my credit card.
They are making a story of discripencies which they are not able to explain.
Please do the needful so that I can get back my total amount RS 5125.00

+3 photos

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Jun 12, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

May 11, 2017

Snapdeal.com Customer Care's response Dear sreo,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal