Snapdeal.com — not refunding

dipesh vala

from Vadodara, Gujarat

Address:	Vadodara, Gujarat, 390010
Website:	www.snapdeal.com

I had ordered a product, which was received not as per specification. It was returned and i demanded refund. They collected the product verified it. They asked for bank details for refund, which i gave them.. But after that, they are asking for bank details again and again, as if they have not received any bank details... When you call them they do not have option for talk to the customer care people for this problem. It seems they do not have any intention for refund of product.

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Comments

Deepu chaturvedi

from Kanpur, Uttar Pradesh

Prodect replies mony back sumit bank account number

Snapdeal.com Customer Care's response, Dec 20, 2017

Verified Support

Dear Deepu chaturvedi,

Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.

Regards,
Team Snapdeal

sukhamoy Satbhaya

from Morjim, Goa

I ordered Eveready TGC 3B 3 burner manual gas stove whose size was 77*48*15. I get my order items on 13/12/2017 but size was less that is 69*36*8. So it was big cheating.

Snapdeal.com Customer Care's response, Dec 20, 2017

Verified Support

Dear sukhamoy Satbhaya,

Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.

Regards,
Team Snapdeal