Snapdeal.com — Not refunding money

Address:	Cuddalore, Tamil Nadu, 608001
Website:	snapdeal

I purchased ICE ULTIMA 4 G plus tablet on 8/3/16. i recieved the defective tablet. my order ID is [protected]. i purchased this tablet under 7 days easy return policy. i immediately request the snapdeal team to return the tablet .my return ticket ID is 20702024. they mentioned within 48 hrs they refund the amount.but they did not refund the amount . i immediately talk to the customer care team of snap deal. they saying something else, go to the service center . but i refused . i many times requesting them to refund my amount and pick the product. but they refusing to refund my amount. and not responsing . i need judgement. i having all the evidence. if they are not refund my amount, i definetly move towards consumer court and launch it the problem.