[Resolved] Snapdeal.com — Not refunding money

Sahil9090

from Allahabad, Uttar Pradesh

Address:	New Delhi, Delhi, 134003
Website:	Snapdeal.com

I was having some money in my freecharge account because of fake products sent by snapdeal, i told snapdeal that transfer the amount in my bank account, after 15 days i told them that i haven't received my refund, snapdeal told we have done, show us your bank statement, i provide them my bank statement, after that they replied, ""talk to your bank we have nothing to do with this",. I paid to snapdeal and now they saying go and demand the money from bank

Email - [protected]@gmail.com

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Jun 25, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

May 17, 2017

Snapdeal.com Customer Care's response Dear Sahil9090,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal

Verified Support

May 25, 2017

Snapdeal.com Customer Care's response Dear Sahil9090,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal