[Resolved] Snapdeal.com — Not refunding my money

Pramit Sahoo

from Kolkata, West Bengal

Address:	Khordha, Odisha, 751010
Website:	www.consumer-court.in

I had purchased a product from snapdeal and due to size issue i had returned the product the pickup boy checked the item properly and gave me a signed receipt and picked up the product from me. Now snapdeal has rejected in quality check and giving a fake reason that the product is used one scratched but is it possible as there pickup boy checked the product properly and picked up from me and now they are not refunding my money. So i request you to investigate my case & resolve my problem.
Thank you,
Pramit sahoo
Order no - [protected]
Placed on - 1st october 2016

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Nov 29, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2016

Snapdeal.com Customer Care's response Dear Pramit Sahoo,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal