Snapdeal.com — Not refunding my money.

To Consumer complaints I am Rahul Rai resident of kolkata. I recently purchased 2 sarees from www.snapdeal.com. I received one of them as ordered and the other one quite late & was a wrong supply. Below you wil find screen-shots from my mail about the order details. After contacting snapdeal about the wrong supply they said wil pick up the wrong supply & replace. however the replacement was not done after wrong supply was picked up. Later on snapdeal said they would refund as they are not able to fulfil the order. It's been a very long time since the order was placed & I have neither received my product replacement or the refund. It's been over a month now since order was placed. They have my money and they are earning interest on it. On morning of 7th October when I caled up snapdeal customer support they are again extending the refund time. I gave them a verbal warning to refund my hard-earned money by 6pm on 7th October. Kindly see the screen-shots starting from the 5th October 2014. Please ensure companies like these learn a lesson as to how business needs to be done & stop fooling Indian public. Thanks and regards Rahul Rai [protected] [protected]@yahoo.co.in