[Resolved] Snapdeal.com — not refunding the amount

[Resolved] Snapdeal.com — not refunding the amount

P Preetib398 from Pune, Maharashtra

I had ordered two products but they delivered very cheap product and when i raised complaints then they are not picking their product and also not refunding my amount It’s been more than 10 days now and no one came to pick the product and when i call them they say they are sending courier in 1-2 days but no one turned up Now those cheap products are lying with me and they are simply eating my money order no [protected] Was this information helpful? No (0) Yes (0)
Feb 11, 2020 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jan 09, 2020 Snapdeal.com Customer Care's response Dear Customer, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. Regards, Team Snapdeal Jan 09, 2020 Updated by Preetib398 Your product is picked up today now u guys are saying to wait more 7 days just tell me one thing I hv already waited 7-8 days now to get this product picked up then why should I wait more 7-8 days for my refund now R u guys taking 1 month to refund customers hard earned money this is your fault then you were not sending your courier within time can’t wait more just refund my amount Verified Support Jan 10, 2020 Snapdeal.com Customer Care's response Hi Preeti We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal
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