Snapdeal.com — Not refunding the money, its been more than a month | |||
Bought twosending eperware products: 1)tupperware 500ml modular matte plastic bowls a set of 4 pc each with sub order id [protected]and ticket number 15121562, which i got in broken condition.i raised a complaint for refund in my bank account, but have still not recieved.. 2)Tupperware 600ml large handy bowls a set of 4each[protected] and complaint number14550131which when i got was defected, snapdeal novex courier ppl came and took the product on 11jan, but when i call or email them they just say that the complaint is in process and will do something soon. I have spoken to Karishma, shiv, sachin, sakshi, mehender, vijay and so many other but no boday has helped me. Please refund my money as soon as possible coz i am sick and tired of calling custmer care and sending emails on daily bases and still not gettIng my money back in my bank account. Was this information helpful? | |||
|
Snapdeal.com customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Their is nothing like customer support system, the customer support ppl do nothing and just waste the customers time...its been more than a month since I am calling and sending emails to the so called customer support, but no one is listening..I have spoken to so many of them like shiv, sachin, akalash, rahul, ravinder singh, karishma, vijay, mehendar, but no bbody has helped me..I think that I will nenevnever get money back and it will remain in their "trusted policy"...Please if anyone can help, then please refund my money in my bank.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team