[Resolved]  Snapdeal.com — Not responding properly, on customer satisfaction and cheating

Address:600049

I'm balaji adarsh, mobile no:[protected], i bought iphone 7 (32gb) oder no: ([protected]) on jan 18th in snapdeal, the mobile had a camera issues so i asked for the replacement, and i shown the proof of the photos and videos in the problematic mobile iphone 7, they came and took the mobile for service checkup on jan 28th later on jan 30th they had been closed my complaint and said there was no issues in the mobile, then they shipped my product wen i got delivered there was sim card slot missing in the product, i contacted apple they said if i use any other sim card tray my manufactured warranty wil be cancelled every sim card has a serial no, so i raised a complain again in snapdeal and showed the video proof that there was no sim card slot and i clearly mentioned in delivery paper that the sim card tray has been missing, still there is no proper response. Please don't buy any product from snapdeal.. Plz share this message friends... #snapdeal#...
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Mar 14, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Feb 10, 2017
Snapdeal.com Customer Care's response
Dear Balaji adarsh,
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal
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