[Resolved]  Snapdeal.com — not returning money back

Address:

Varanasi, Uttar Pradesh

i was bought a mobile phone on 19th aug 2014 of xolo q3000, there were some problem in set then i returned to snapdeal that mobile on 22 aug and according to snapdeal's t&c, if you return your product under 7 days then you will get all your money back because product is covered under Trust Pay.but after reaching my reverse pickup to them(27aug 2014), they are not calling to me or not replying anything by e-mail also.today is 29th aug 2014. name-ankit mishra order no.-[protected] e-mail id- [protected]@gmail.com mobile-[protected]