Snapdeal.com — Not returning the products | |||||
I have ordered XOLO Black 1X 32GB Phone from snapdeal . I got the product but I didn't like the product Camera quality was not good at all So I made a return request in 7 day easy return policy. But Suddenly customer care called me and told me they havenot taken your request We will not return this phone My Tracking request no is Ticket Id: 12671410 Now As I told the snapdeal customer care I will complaint against you They told us go and complaint .They dont have any fear for consumer court I want to file a case against snapdeal because they cheated us I will never buy anything fron snapdeal again very worst site for shopping Was this information helpful? | |||||
|
Snapdeal.com customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Lalit Bhugra,
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Thanks,
Team Snapdeal
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Thanks,
Team Snapdeal
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Hope you are doing good.
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team