[Resolved]  Snapdeal.com — Not Satisfied with the product Quality

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.snapdeal.com

My Order no. [protected] and Reference No: 39898958.
I ordered LeEco Le 2 mobile from Snapdeal. Facing multiple issues during using phone, issues are:

1.Hanging issue
2.Phone gets heated during call
3.Camera quality is not good

I have already complained about this to Snapdeal they picked it up on 02 Feb 2017 via SHADOWFAX RP SLOT, but in new phone i am still facing same issue.
I have tried to contact them but didn't receive any satisfactory reply.
Please resolve this issue as soon as possible.I am quiet frustrated of snapdeal customer service. Hope this time I will get DIL ki Deal from your side.So, I want to refund my money at all.

Dushyant
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Feb 7, 2017
Complaint marked as Resolved 
I have not receive any phone or emails from Snapdeal Company and my complaint still pending. at our end. How it is resolve I don't know about it. Please suggest what should I do?
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2017
Snapdeal.com Customer Care's response
Dear Dushyant P Singh,
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal
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