[Resolved] Snapdeal.com — Nova 2 slice panni grill maker

YOGESH VAJA

from Rajkot, Gujarat

Address:	Kheda, Gujarat, 387002
Website:	www.snapdeal.com

Kindly request to you, i was purchase nova 2 slice panni grill maker on the date of 26th of september.& delivered on 1st of november as given address.
Now problem is that, this grill machine is not for properly hot it means not hardly toast.
That's why i was request for refund but snapdeal not picked up from my address customer care was telling pickup service is not possible.
My question is why delivery is possible and picked up is not possible.
Also i am not stay as per delivery address so who will courier on sending address as given return address in mail.
Please do need full as soon as possible.

This problem is not solve with customer care.

Detail as bellow given,

Order id-[protected]
Name - yogesh vaja-
Delivery city-nadiad, gujarat.
Contact no.[protected]

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Nov 6, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2016

Snapdeal.com Customer Care's response Dear YOGESH VAJA,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Nov 30, 2016

Snapdeal.com Customer Care's response Dear YOGESH VAJA

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal