[Resolved] Snapdeal.com — Obi Worldphone SF1 (32GB)

Rakesh Chahota

from Mumbai, Maharashtra

Address:	Kangra, Himachal Pradesh, 176062
Website:	snapdeal.com

Dear sir,
I purchased the Obi Worldphone SF1 (32 GB) fro Rs 8999 from Snapdeal with 14 days extended return policy. I ordered the phone on 6th Nov, 2016. and I got it on 10th November, 2016. The phone was not working well due to some problem in display. I file complaint with snap deal and they send me the return order. I got printed the return order sticker and send back to snapdeal on 14th November, 2016 through Bluedart Way bill no [protected] and reached its destination on 18th November, 2016. The parcel was not accepted by warehouse people from 18th to 23rd November, 2016. Bluedart courier send it back to me. I received it back on 28th and and I talked to customer care. The customer care told me to send it back, today I again send it back through Bluedart courier having waybill no.[protected] on 28 November 2016. Now I request you please help me as I know the warehouse people will not accept the parcel again

Was this information helpful?

No (0)

Yes (0)

Dec 30, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2016

Snapdeal.com Customer Care's response Dear Rakesh Chahota,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal