Snapdeal.com — On my recent order to Snapdeal

Address:

Near Siddharth Buddha Vihar, Bazar Ward, House no. 03

I ordered a toy from Snapdeal.. on 7th March.. and did the payment through UPI on same day.. the delivery is estimated to be today.. but now it is showing that I placed the order yesterday i.e. (13th March) . Even my order was packed on 8th March.. but now it is showing that it is not even packed.. I called to costumer care on 11 th March they told that my order is packed.. but haven't told why the further process is delaying.. but today when I checked it is showing that I placed the order yesterday.. and the delivery is now estimated to be on 24th March.. it was a gift I am going to give someone really very special.. Being a reputed company, It is your responsibility that the costumer not be disappointed.. it was my first order to Snapdeal.. and really special one... Please, give my order as soon as possible.. I have my commitments and as a distributor it is your responsibility to satisfy your costumer.. I am really very disappointed.. plzzz give my order as soon as possible..