[Resolved] Snapdeal.com — One of the item received is different

Amoloils

from Bengaluru, Karnataka

Address:	Jalgaon, Maharashtra, 425001
Website:	www.snapdeal.com

Hello,
my order id:- [protected] for RO membrane was delivered to me. one of the parts of the RO membrane was not as per list mentioned. i was suppose to get flow restrictor 450 (FR 450) but i received FR 350. now i want to replace only that part, as i have called for installation for RO membrane. i have also requested snapdeal to replace the RO 350 item, but they are refusing to and have also closed my return request.

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May 12, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2016

Snapdeal.com Customer Care's response Dear Amoloils,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Oct 01, 2016

Updated by Amoloils You should reply here, as there is no option on app to launch a complaint for my category

Oct 03, 2016

Updated by Amoloils i am still waiting

Oct 05, 2016

Updated by Amoloils No response again. I am still waiting

Oct 14, 2016

Updated by Amoloils Still waiting for your response