[Resolved]  Snapdeal.com — Online cheating form to avail interest rate thur customer payment

Address:Ahmedabad, Gujarat

Hi, This is regarding the order# [protected] (Order Placed On :[protected]:19:23). It’s been 07 days but I have not received my product yet. I called Snap dealcustomer service on 30th Sep14 and asked the detail why the deliveryinformation is not updated in your portal in order track option . then Customercare Executive confirm that due to some issue at our courier side we are unableto dispatch the product to you and we are escalating this issue to our senior, after that I received the SMS with content (Dear Upendra Choudhary, Shipmentof Sandisk Cruzer BladeUSB.. of Snapdeal Order No:[protected] is Delayed due toissue at our Courier end.We are resolving the issue and expediting shipment foryour order . Resolution would be provided within 48hrs.) on the next day 01stof Oct 14 when I make a call to Call center and ask for status they confirm methat the product will be deliver very shortly but after disconnecting the call Ireceived on another SMS that says that your order has been canceled without anyreason . again I was make a call to CC then he confirmed that they unable to deliveredthe product .I am not able to understand if they don’t have a product they whyits reflacting on web site and why they deducted the payment . and I have been calling them every day andevery time they promise me that I will be receiving my product next day. Butcertainly I don't see any action/ result from them other than trying toconvince me with their promises. Such a worst and pathetic service I have ever seen. This is an online cheating form to avail interest rate thur customer payment Due to this I have to cancel my traveling two times in last couple of days. So Accept strict Action against this form Regards Upendra Choudhary [protected] [protected]
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Aug 13, 2020
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Dec 11, 2014
Updated by UPENDRAkumar
Issue Still unresolved, now call and feedback received from the company ..

Can we have a reason behind on it or should i move for police complaint as i have all the written communication
Complaint comments 

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Dear Upendra Choudhary,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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